We are a luxurious hotel apartment located in Dubai, UAE.
- Greet guests with a welcoming smile and friendly demeanor.
- Perform all guest check-in and check-out procedures.
- Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
- Collect payment for room charges and other fees.
- Answer phones and direct calls to appropriate personnel.
- Check and send emails.
- Make and confirm reservations.
- Maintain a clean and tidy work space at all times.
- Inform guests of hotel amenities and offerings.
- Communicate with housekeeping, room service and security staff as necessary.
- Take and deliver messages for guests.
- Assist with and book tours and activities for guests.
- Organized and detail-oriented.
- Ability to connect with guests and consistently give them a positive customer experience.
- Excellent customer service skills.
- Graduate/Diploma with minimum 1 to 2 years of experience.
Posted on: 04/02/2019 time at 17:07