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Steward
ROYAL CONTINENTAL HOTEL

Company Profile

Located in the thriving heart of Dubai, Royal Continental Hotel offers business travelers and holidaymakers a stylish and welcoming haven just minutes from Dubai International Airport. With a variety of rooms to suit all requirements and tastes, as well as a host of business and leisure facilities, dining outlets and amenities, Royal Continental Hotel provides the discerning traveler with impeccable accommodation and service in relaxed contemporary surroundings, perfectly suited to both a short city break or an extended vacation. We pride ourselves on offering a unique and technologically-advanced experience through our innovative in-room hospitality facilities, which are unrivaled among 4-star hotels in the city.

Job description

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

Requirements

  • Previous work experience as a Steward
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift

Qualification

  • High school diploma
  • Hospitality certification is a plus

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Posted on: 05/01/2019  time at 12:37


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