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Telephone Operator
ROYAL CONTINENTAL HOTEL

Company Profile

Located in the thriving heart of Dubai, Royal Continental Hotel offers business travelers and holidaymakers a stylish and welcoming haven just minutes from Dubai International Airport. With a variety of rooms to suit all requirements and tastes, as well as a host of business and leisure facilities, dining outlets and amenities, Royal Continental Hotel provides the discerning traveler with impeccable accommodation and service in relaxed contemporary surroundings, perfectly suited to both a short city break or an extended vacation. We pride ourselves on offering a unique and technologically-advanced experience through our innovative in-room hospitality facilities, which are unrivaled among 4-star hotels in the city.

Job description

  • Manage online and phone reservations
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner

Requirements

  • Work experience as a Hotel Front Desk Agent,Telephone Operator or a similar role.
  • Customer service attitude
  • Excellent communication and organizational skills

Qualification

  • Diploma or relevant

2

Posted on: 05/01/2019  time at 09:57


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